From the monthly archives:

September 2009

The @LilZebra update you’ve all been waiting for. . .

September 11, 2009

Enjoy!

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Let referees show you how to set expectations for communication

September 3, 2009

Communication is a key part of your business.  Most of the negative feedback you ever get in your business can probably be traced back to some sort of communication issue.   As I was thumbing through my basketball rulebook recently, it occurred to me that referees do a good job of setting the communication expectations [...]

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